Shipping & Returns

 

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a 25% restocking fee.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  No refunds are accepted after December 1.  

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us at info@buywholesalelights.com with your order number and details about the product you would like to return.

Shipping

We ship within the US based on rates from UPS and Fedex.  For larger orders we can provide a quote through a freight service.  Please contact us directly to place an order that will need a personalized quote.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based.